Terms & Conditions

Welcome to Cenco. By visiting our website or purchasing from us, you agree to the following terms. We believe in keeping things transparent so we can all “Live weight free.”

1. General Info

  • The Brand: Cenco is based in Dhaka, Bangladesh.
  • The Agreement: When you place an order, you are offering to purchase a product on and subject to the following terms. All orders are subject to availability and confirmation of the order price.

2. Orders & Pricing

  • Currency: All prices are listed in Bangladeshi Taka (BDT).
  • Stock: Our collections are often limited. If an item goes out of stock after you order (rare, but it happens), we will contact you immediately to refund or switch the item.
  • Right to Cancel: We reserve the right to refuse service to anyone for any reason at any time. (This protects us from suspicious bulk orders or abusive behavior).

3. Payment & Cash on Delivery (COD)

  • Methods: We accept mobile payments (bKash, Nagad) and Cash on Delivery.
  • COD Policy: We trust you. If you choose Cash on Delivery, please ensure you are available to receive the parcel. Repeatedly refusing COD orders may result in your account being blacklisted from future drops.

4. Delivery, Exchange, Return, Refund

See our Delivery & Return

5. Intellectual Property

The visuals, the surreal art, and the content on this site belong to Cenco. Please do not use our imagery for your own commercial purposes without permission.

6. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Bangladesh.

7. Contact Information

Questions about the Terms should be sent to us at:

  • Email: contact@trycenco.com
  • Phone: +880 1577-384375