Last Updated: 21 Dec 2025

At Cenco, we keep things simple. We respect your privacy and your headspace. Our philosophy is “Live weight free,” and that applies to how we handle your data. We collect only what is necessary to get your gear to you and keep you in the loop.

1. What We Collect

To process your order, we collect the following 6 pieces of information:

  • Full Name: So we know who you are.
  • Phone Number: Essential for delivery coordination in Bangladesh.
  • Email Address: For order receipts and occasional updates.
  • Address: Where the package goes.
  • District: To determine shipping zones and timelines.
  • Order Notes: Any specific instructions you choose to leave us.

2. How We Use Your Info

We use your data for two specific purposes:

  • Fulfillment: To process your payment and deliver your order to your doorstep. We may share your Name, Address, and Phone Number with our delivery partners (e.g., Pathao, RedX, Steadfast) strictly for delivery purposes.
  • Communication: To send you order confirmations and shipping updates. Occasionally, we will send emails about new drops or community updates. You can opt out of marketing emails at any time.

3. Your Data Security

We do not sell, trade, or rent your personal identification information to others. We treat your data with the same care we treat our brand—protected and secure.

4. Contact Us

If you have questions about your data or want to say hello, reach out.

  • Email: contact@trycenco.com
  • Phone/WhatsApp: +880 1577-384375
  • Location: Dhaka, Bangladesh

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